Returns & Exchanges

At Megelin, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated support team via email with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Carefully pack the unused items in their original packaging, ensuring all protective seals and accessories are included to qualify for a full refund.

• 3.
  Ship to Our Facility

  Affix the provided shipping label to your parcel and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

• 4.
  Quality Inspection & Refund

  Once our beauty experts inspect the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.