Frequently Asked Questions
Everything you need to know about your Megelin beauty experience.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by destination, generally ranging from 7-14 business days.
What is Megelin's return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return unused products in their original packaging for a full refund.
Are your beauty products cruelty-free?
Yes, at Megelin, we are committed to ethical beauty. All of our products and ingredients are 100% cruelty-free and never tested on animals.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Are Megelin products safe for sensitive skin?
Our formulas are dermatologist-tested and designed to be gentle. However, we always recommend checking the ingredient list and performing a patch test before full application.